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SFO terminal

San Francisco International Airport

Terminal 1 Interim Boarding Area B (IBAB)

In 2014, Intellient began the $2 billion Terminal 1 Redevelopment Program at San Francisco International Airport (SFO). The project, which began in 2014 and is expected to conclude in 2023, was designed to create a new, state-of-the-art terminal to replace the existing Terminal 1, which had been the oldest terminal at SFO dating back to 1963.

To begin work on Terminal 1, a Temporary Boarding Area B was constructed with nine aircraft gates and an associated security checkpoint. Intellient was contracted to manage the technology and special systems design effort, systems delivery, testing, and commissioning for the project.

Project Details

The Interim Boarding Area B & Security Checkpoint (IBAB) construction allowed for the rest of the Terminal 1 Redevelopment Program to take place. Its objective was to allow passengers to continue to travel through Terminal 1 by maintaining passenger processing and gate capacity during renovation.

The development of the IBAB included relocating and supplementing Southwest Airlines facilities including boarding gates and passenger boarding bridges, equipment for ground support and baggage handling, and concessions.

Services Provided

Throughout the course of the project, Intellient provided the following services:

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Technology Systems

Design Services

  • Stakeholder Coordination
  • IT Governance Policy Adherence
  • Systems Planning, Validation, and Assessment
  • Site Surveys
  • System Interface Design
  • Design Engineering/Design Assist
  • Technical Specifications Development
  • Master Systems Integration (MSI) Planning
  • Systems Responsibility Matrix Development
  • Construction Cost Estimating
  • Systems GMP Costing

Technology Systems

Delivery Services

  • Master Systems Integration (MSI) Delivery
  • Program/Project Management
  • Construction Management/Administration
  • Schedule Management
  • Quality Assurance/Quality Control (QA/QC)
  • Project Controls
  • Construction Scope Document Development
  • Bid Review/Recommendation
  • Vendor Management
  • Delivery/Implementation Management
  • User Acceptance Testing (UAT)
  • Commissioning
  • Operational Readiness and Transition (ORAT)
  • Training
  • Airline Relocation Coordination
SFO terminal

Associated Systems

The major systems components included Telecommunications/Information Systems, Physical Security Systems, Airport Operational Systems, and Passenger Processing Systems:

Telecommunications/Information Systems

  • Telecom Room Build-Out
  • Premise Distribution System (Structured Cabling)
  • LAN/WLAN/Wi-Fi
  • Telephony/VoIP
  • Paging System (PAS)
  • Audio/Visual

Physical Security Systems

  • Access Control
  • CCTV
  • 700MHz Radio

Airport Operational Systems

  • Building Automation/Building Management (BAS/BMS)
  • Baggage Handling (BHS)
  • Fire Alarm/Mass Notification-PAS Interface
  • Dynamic Signage

Passenger Processing Systems

  • Common Use Passenger Processing (CUPPS)
  • Common Use Self Service (CUSS)
  • Common Use Terminal Equipment (CUTE)
  • Electronic Video Information Displays (EVIDS)
    • Baggage Information Displays (BIDS)
    • Baggage Information Console (BICS)
    • Gate Information (GIDS)
    • Check-In Information Display (CIDS)
    • Ramp Information Displays (RIDS)
    • Visual Paging Displays (VPD)
    • Display Data Control (DDC)

Project Results

Interim Boarding Area B’s success was best reflected by SFO receiving its highest Airport Service Quality scores to date. The full construction project, including 25 new gates, two airline lounges, one common-use lounge, 19 food and beverage spaces, 14 retail spaces, and more is expected to conclude in 2023.

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