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PHX Terminal 4 S1 Concourse Addition

Phoenix Sky Harbor International Airport

Terminal 4 S1 Concourse Addition

In 2019, Intellient joined the Phoenix Sky Harbor International Airport (PHX) Terminal 4 S1 Concourse Addition project.
The $310 million project was designed to add an eighth concourse at the southwest corner of Terminal 4, featuring eight new gates for use by Southwest Airlines and its passengers.

Intellient is responsible for managing the technology systems budget, design, systems implementation, testing and commissioning efforts. Intellient is also acting as the technology systems liaison between the PHX and Southwest Airlines (SWA).

Project Details

The new concourse will consist of roughly 130,000 square feet of construction at the apron and passenger levels. A connector bridge will link the South concourses to the North concourses, and a transfer bridge will connect the new concourse to the existing Concourse D.

The new concourse will include eight boarding gates, support facilities, ticketing areas, security checkpoint upgrades and modifications, and a baggage system and baggage claim area. The development will also include space for retail and food and beverage concessions.

Services Provided

Throughout the course of the project, Intellient provided the following services:

PHX Terminal 4 S1 Concourse Addition

Technology Systems

Design Services

  • Stakeholder Coordination
  • IT Governance Policy Adherence
  • Systems Planning, Validation, and Assessment
  • Site Surveys
  • Design Assist
  • Technical Specifications Development
  • Systems Integration Planning
  • Network Architecture
  • Systems Responsibility Matrix Development
  • Construction Cost Estimating
  • Systems GMP Costing

Technology Systems

Delivery Services

  • Systems Integration Delivery
  • Program/Project Management
  • Construction Management/Administration
  • Schedule Management
  • Quality Assurance/Quality Control (QA/QC)
  • Project Controls
  • Bid Review/Recommendation
  • Vendor Management
  • Delivery/Implementation Management
  • Network Infrastructure (LAN/Wi-Fi)
  • User Acceptance Testing (UAT)
  • Commissioning
  • Operational Readiness and Transition (ORAT)
  • Training
  • Airline Relocation Coordination
  • TSA Security Systems Coordination
PHX Terminal 4 S1 Concourse Addition

Associated Systems

The major systems components included Telecommunications/Information Systems, Physical Security Systems, Airport Operational Systems, and Passenger Processing Systems:

Telecommunications/Information Systems

  • Telecom Room/Server Room/Data Center Buildout
  • Premise Distribution System (Structured Cabling)
  • LAN/WLAN/Wi-Fi
  • Telephony/VoIP
  • Paging System (PAS)
  • Audio/Visual

Physical Security Systems

  • Access Control
  • CCTV
  • Breach Management
  • Perimeter Intrusion
  • Passenger Emergency Duress (PEDS)
  • 700 MHz Radio

Airport Operational Systems

  • Building Automation/Building Management (BAS/BMS)
    • HVAC Monitoring
    • Electrical Metering
    • Lighting Control
    • Escalator/Elevator/Moving Walkways
  • Distributed Antenna (DAS)
  • Air-Ground/Ground-Ground Radio
  • Baggage Handling (BHS)
  • Fire Alarm/Mass Notification-PAS Interface
  • Interactive Information Directory
  • Assistive Listening Hearing Loop
  • Check Point Wait Time
  • Dynamic Signage

Passenger Processing Systems

  • Common Use Terminal Equipment (CUTE)
  • Electronic Video Information Displays (EVIDS)
  • Multi-User Flight Information Displays (MUFIDS)
    • Baggage Information Displays (BIDS)
    • Baggage Information Console (BICS)
    • Gate Information (GIDS)
    • Check-In Information Display (CIDS)
    • Ramp Information Displays (RIDS)
    • Visual Paging Displays (VPD)
    • Interactive and Information Displays (IIDS)
    • Display Data Control (DDC)

Project Results

This project is currently underway, on schedule, and is expected to conclude in early 2022.

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