Phoenix Sky Harbor International Airport
Terminal 4 Concourse 4 North (T4N4) Federal Inspection Station (FIS)
In 2016, Phoenix Sky Harbor International Airport (PHX) began a $21 million interior improvement project. The project’s aim was to modernize and improve the basement and apron levels of Terminal 4 Concourse 4 North (T4N4), including Customs Border Protection (CBP) areas.
Intellient acted as the airport owners’ technology systems manager, ensuring successful delivery for all CBP and airport systems design, implementation, testing and commissioning efforts.
Project Details
The project included a remodel of the CBP offices and support facilities and a reconfiguring of both primary and secondary CBP screening and inspection areas. The renovation also involved updating the T4N4 escalators and baggage claim carousels and adding a high-speed passenger elevator and oversize baggage elevator. The Federal Inspection Station (FIS) remained active and operational for the duration of the project.
Services Provided
Throughout the course of the project, Intellient provided the following services:
Technology Systems
Design Services
- Stakeholder Coordination
- IT Governance Policy Adherence
- Systems Planning, Validation, and Assessment
- Site Surveys
- System Interface Design
- Design Engineering/Design Assist
- Technical Specifications Development
- Master Systems Integration (MSI) Planning
- Systems Responsibility Matrix Development
- Construction Cost Estimating
- Systems GMP Costing
Technology Systems
Delivery Services
- Master Systems Integration (MSI) Delivery
- Program/Project Management
- Construction Management/Administration
- Schedule Management
- Quality Assurance/Quality Control (QA/QC)
- Project Controls
- Construction Scope Document Development
- Bid Review/Recommendation
- Vendor Management
- Procurement
- Delivery/Implementation Management
- User Acceptance Testing (UAT)
- Commissioning
- Operational Readiness and Transition (ORAT)
- Customs Border Patrol (CBP) Coordination
Associated Systems
The major systems components included Telecommunications/Information Systems, Physical Security Systems, Airport Operational Systems, and Passenger Processing Systems:
Telecommunications/Information Systems
- Telecom Room/Server Room
- Premise Distribution System (Structured Cabling)
- LAN/WLAN/Wi-Fi
- Telephony/VoIP
- Audio/Visual
Physical Security Systems
- Access Control
- CCTV
- Breach Management
- 700 MHz Radio
Airport Operational Systems
- Baggage Handling (BHS)
- Fire Alarm/Mass Notification-PAS Interface
Passenger Processing Systems
- Automated Passport Control (APC) Kiosk
- Electronic Video Information Displays (EVIDS)
- Baggage Information Displays (BIDS)
- Display Data Control (DDC)
Project Results
Design for the project completed in 2016, and the full construction completed in 2018. The FIS was able to remain fully operational throughout the renovation.
